Privacy Policy — JPEG to Text

Overview

Privacy Overview

JPEG to Text lets you upload images and extract text. We built the service to be simple and privacy-minded. We do not sell your personal information. We use standard security practices to protect the site.

Information You Provide

Uploaded Images

When you upload an image or provide an image URL, the file is processed to extract text. The content of your image may include personal information if it appears in the image, for example names, phone numbers, addresses, or IDs.

Extracted Text

Extracted text is generated from your upload. You can copy or download it. If you choose to clear the tool, the page state is reset in your browser.

Contact Messages

If you contact us, we may receive your name, email address, and message content so we can respond.

Account and Billing Information

If you create an account, subscribe to a plan, purchase credits, or use API access, we may collect account details such as your name, email address, plan information, credit usage, billing status, and payment-related records. We do not store full card numbers on our servers.

Technical Information

Automatically Collected Information

When you visit or use JPEG to Text, we may collect limited technical information to help operate, secure, analyze, and improve the service.

Device and Browser Data

This may include browser type, device type, operating system, screen type, page visits, referral source, and basic usage activity.

IP Address and Approximate Location

We may process your IP address to help detect abuse, protect the service, understand general traffic patterns, and estimate country or region-level location.

Conversion Activity

We may record tool usage, conversion status, selected mode, credit usage, errors, and request timing to maintain service quality and prevent misuse.

Logs and Security Events

We may keep limited server, error, and security logs to troubleshoot problems, prevent fraud, and protect accounts and API access.

Use of Information

How We Use Information

Process Uploaded Images

To process uploaded images and return extracted text.

Improve Reliability

To maintain, protect, and improve site performance and reliability.

Support Requests

To respond to support requests and communicate with you when necessary.

Abuse Prevention

To prevent abuse, fraud, or unauthorized access.

Account and Credit Management

To manage accounts, subscriptions, credit balances, API usage, and billing-related service access.

Legal and Security Needs

To comply with applicable obligations, enforce our terms, investigate misuse, and protect the rights and safety of JPEG to Text and its users.

Cookies and Analytics

Cookies & Analytics

We may use cookies and similar technologies for basic site functionality, security, and analytics. Analytics helps us understand how visitors use the site, for example which pages are popular, so we can improve the experience.

You can control cookies through your browser settings. Disabling cookies may affect some site features.

Third-Party Processing

To provide the conversion feature, uploaded images may be sent to third-party services that help perform text extraction. These providers process the data only to deliver the service and for security and reliability purposes.

We may also use third-party providers for hosting, analytics, payment processing, fraud prevention, email delivery, API infrastructure, and service monitoring.

We encourage you not to upload sensitive personal documents unless you are comfortable doing so.

Data Sharing

How We Share Information

We do not sell your personal information. We may share limited information with service providers only when needed to operate the website, process conversions, manage payments, provide support, prevent abuse, comply with legal obligations, or protect the service.

Data Retention

We aim to keep data retention minimal. Uploaded images are processed to generate results. We may retain limited technical logs, such as error logs, for debugging, security, and service improvement.

Uploaded files may be temporarily retained for a limited period to support service reliability, abuse prevention, admin review, troubleshooting, and automatic cleanup. We aim to delete temporary uploaded files within 7 days unless a longer period is required for security, legal, billing, or service integrity reasons.

Security

We use reasonable technical and organizational measures to protect the website and its data. No online service can guarantee absolute security, but we work to reduce risk and respond quickly to issues.

Privacy Rights

Your Privacy Rights

Depending on where you live, you may have rights to request access to personal information, correction of inaccurate information, deletion of personal information, restriction or objection to processing, a copy of your data, or withdrawal of consent where processing is based on consent.

To make a privacy request, contact us using the contact details listed below. We may need to verify your identity before completing certain requests.

California Privacy

California Privacy Rights

If you are a California resident, you may have the right to know what personal information is collected, used, disclosed, sold, or shared; request deletion; request correction; opt out of sale or sharing; limit certain uses of sensitive personal information; and not be discriminated against for exercising privacy rights.

JPEG to Text does not sell your personal information. If our practices change, we will update this policy and provide any required choices.

International Users

JPEG to Text may be accessed from different countries. Your information may be processed in locations where our website, hosting, service providers, analytics tools, payment processors, or OCR providers operate.

Children’s Privacy

JPEG to Text is not intended for children under 13. If you believe a child has provided personal information, please contact us so we can address it.

Policy Updates

We may update this Privacy Policy when our tools, subscriptions, API services, analytics, security practices, or legal requirements change. The latest version published on this page will apply to your use of JPEG to Text.

Contact

Contact Us

If you have questions about this Privacy Policy, contact us at: [email protected]

Contact Us